FAQs
   
We have compiled a list of Frequently Asked questions for your
convenience.  Choose a question from the following list and you will
be taken to that particular question, or scroll through the list as
you wish.
 
 

 
  Can it break?
Vinyl Fencing can break if subjected to a direct impact (e.g., an
automobile running into a fence line).  Under Normal use, the fence
will not break when installed properly.  Planks, pickets and rails are
easily replaced if damaged.  Top
 
  How does it stand up in the wind?
Vinyl fences are designed to withstand normal wind load.  The
amount of load is dependent on the installation of the posts and
horizontal rails.  If installed according to Kroy's specifications, the
fences are designed to stand up to normal wind load. Top
 
  Does the product become brittle in winter?
As with most PVC products, vinyl will become less flexible in the colder
weather conditions.  However, unless subjected to unusual impact,
it will not break or crack.  Our products have been engineered to
accommodate normal temperature swings. Top
 
  Does it expand?
It is normal for vinyl materials to expand and contract during temperature
changes. Your contractor will allow for expansion and contraction
during the installation process. Top
 
How do you clean the fence?
As with all exterior products, our fence will become dirty when exposed
to the elements. A mild detergent and water should be sufficient to keep
your fence or deck rail looking new. For tough stains, Soft Scrub or baking
soda works well. Simple Green and 0000 steel wool also works to clean
stubborn stains. Top
 
How does it hold up to weed eaters?
As with all PVC and wood products, direct contact with lawn and garden
equipment can cause damage to the posts. Use caution when operating
any type of equipment near fence posts, especially commercial trimmers,
which are more aggressive. Top
 
  Do you cement the posts?
We recommend that you treat vinyl posts the same as you would wood posts.
If it is common and normal to cement fence posts in your area then you should
cement the vinyl posts.
 
  How big should the hole be to cement the posts?
A good rule of thumb is dig the hole twice the diameter of the post and put
cement to within two inches of the top of the hole. Top
 
  What is the warranty?
All of our products carry a transferable, lifetime warranty (Except our Gold Series
Ranch rails which carries a 20 year warranty.) Top
 
Will it crack, chip, peel or rot?
During the life of the product you should not expect to find surface cracking,
peeling, chipping or rot. Top
 
  Will it mildew or collect mold?
Vinyl products will, when subjected to extended damp weather, collect mold and mildew.
They are, however, easily cleaned with a solution of mild household detergent and water. Top
 
  What is the cost of vinyl compared to wood?
The cost of product, if compared to a similar wood product (e.g., #1 grade clear
cedar or redwood with #1 grade, free of heart fence posts, then add paint
preparation including sanding and priming and painting) the price is amazingly similar. Top
 
Can you use it as a porch or guard railing?
When properly designed, our vinyl products make a very stable porch and deck
rail system designed to use at ground level and on balcony applications. Top
 
Can you make gates from the product?
Gates can be made from the same material you use in the fence or railing.
See your local professional for gate fabrication. Top
 
  Can I get custom styles made?
Virtually any style that can be made out of wood or ornamental iron can be made
out of vinyl. The styles are only limited by your imagination. Your local dealer/contractor
has a wide variety of styles available to you. Top
 
  How high can I make the fence?
This question is better left to your local dealer. It is, however, recommended
that any fence over 6' tall have the posts reinforced. Always check with
local building codes. Top
 
  How long will it last?
Vinyl fences from Kroy Building Products are designed to last a lifetime.
They are backed by a transferable, lifetime warranty. Top
 
  Is it maintenance free?
Vinyl Fencing does require a limited amount of maintenance. Under normal conditions
this maintenance is in the form of annual washing of the fence to keep it looking new. Top
 
  Is the fence graffiti proof?
Although not classified as graffiti proof, vinyl fencing is easy to clean and most
paint comes off with just a little effort. It may require the use of a pressure washer
or in extreme cases the use of paint thinner. 400 grit sandpaper can be used when
some spots will not come off using the above methods. Top